Emporium Electronics – Privacy Policy

Effective Date: July 10, 2025

At Emporium Electronics (https://emporiumelectronics.com.au/), your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website.

1. Who We Are

Emporium Electronics is an online retail store based in Australia, offering electronics and accessories to customers nationwide.

2. What We Collect

We do not store personal information in our database. However, certain details are collected and processed by third parties during standard website operations:

  • When placing an order: Name, email address, shipping address, and payment information are collected by our secure payment gateway (e.g., PayPal, Afterpay, etc.).
  • When contacting us or submitting a review/comment: You may voluntarily provide your name and email.
  • Analytics data: We may use tools like Google Analytics to collect anonymous data about how users interact with our site (pages visited, time spent, etc.). This data is non-identifiable and used for improving user experience.

3. How Your Information Is Used

Any personal data you submit is only used for:

  • Fulfilling orders and customer service
  • Responding to inquiries or support requests
  • Fraud prevention and security
  • Analyzing trends to improve our services

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use trusted third-party services to operate parts of our website:

  • Payment Processors: They securely handle your credit card and payment information.
  • Analytics Services: Like Google Analytics, which uses cookies to help us understand how users interact with the website.
  • Email Providers (if applicable): To communicate with you about your order or if you've opted in to receive marketing emails.

Each provider has its own privacy policy, which you may review for more details.

5. Cookies

Our site uses cookies to enhance your browsing experience, such as remembering your cart contents. You can manage or disable cookies via your browser settings.

6. Data Security

We take data security seriously. While we don’t store sensitive information ourselves, our service providers follow industry-standard encryption and security measures.

7. Your Rights (under Australian Law)

You have the right to:

  • Request access to any personal data held by third parties on your behalf
  • Ask for corrections to your information if it's inaccurate
  • Lodge a complaint if you believe your data has been mishandled

To exercise these rights, contact us at the email provided below.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted here with a new "Effective Date."

9. Contact Us

For any privacy-related questions or requests, please contact us at:
info@emporiumelectronics.com.au