Emporium Electronics – Cosmetic Grades
We categorize every item we sell into one of the following conditions, so you know exactly what to expect — whether it’s brand new or pre-owned.
All our products are Australian stock.
Brand New
- Factory sealed, unopened, and unused
- Comes in original retail packaging
- Includes all original accessories and manufacturer warranty (if applicable)
- Perfect for customers who want untouched, top-of-the-line condition
Ideal for: Gifts, new device buyers, and warranty seekers
Brand New Replacement (Flawless / Like New)
- The device is a replacement unit provided by the manufacturer or authorized service provider
- It is in brand new condition, with no signs of use, no scratches, and no cosmetic wear
- May come in a plain box (not retail packaging), as is common with service replacements
- Functionally and cosmetically identical to a retail new device
- Ideal for customers looking for a factory-fresh experience without the full retail price
Used As New (Like New Condition)
- Opened and used lightly but shows no noticeable wear
- Screen and body are in excellent condition — virtually indistinguishable from new
- Fully tested and 100% functional
- May come in generic packaging with compatible accessories
- Battery health in excellent range (typically 85%+ for devices with batteries)
Ideal for: Budget-conscious buyers who still want a flawless-looking device
Refurbished
- Professionally restored to full working order
- May show visible signs of wear: minor scuffs, scratches, or light casing marks
- Screen may have faint marks (not visible when in use)
- Fully tested, cleaned, and certified functional
- Includes compatible accessories; may come in non-original packaging
Ideal for: Value shoppers who want performance without paying full price
All Devices Include:
- Full diagnostics check
- Battery health check (for mobile devices)
- Thorough cleaning and data wipe
- Secure packaging
- Backed by our Warranty & Return Policy